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Forum Posts

transfer phone pay off

I want to transfer my phone to visible but I still owe att money for the device. Will visible pay off the rest of my balance to transfer my device or do I have to pay it off myself?

Samsung A26, 5G

I'm considering buying an A26, 5G 8GB/256GB directly from the manufacturer. Has this worked for all similar users, or should we all only buy our new phones from Visible?I'm concerned that all features will be functional (like Wi-Fi calling).

KRS03 by Novice III
  • 288 Views
  • 1 replies
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global pass double charging

I have been repeatedly charged twice in the same day for global pass. the second charge usually shows up about 3 hours after the first. I have spoken to customer service and had the charges reversed (for credit to my account.) But then the next day, ...

elf2 by Novice
  • 431 Views
  • 4 replies
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SWITCH26 promotion

I switched today from Verizon but did not find promossion code, "SWITCH26" entry chance and activated. Is there anyway to contact Visible to adjust my rate to use promotional rate of SWITCH26? I tried to use live chat but could not get any help

Byjoung by Novice
  • 478 Views
  • 1 replies
  • 0 kudos

No cellular service on my ultra 2 watch

My Apple Ultra 2 is NOT connecting at all. And I paid a full year in advance for cellular service. Can you please help me. I did everything it said. My plan has my watch active, but my watch does NOT have service or is it connected.