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Forum Posts

Porting phone number from Verizon

Will Visible App let me know when Verizon has finished ported my number to Visible? Or do I wait for an email or text message from Visible? Don't want to insert Visible Sim until I know I can complete the shift to Visible completely.

ramckie by Novice
  • 1576 Views
  • 2 replies
  • 0 kudos

Billing

Hi, I tried placing an order for a new phone and when I put the card information it stated that there is an issue with my card. I have done this twice, yesterday and today. Its ready in my shopping cart. I also received an email stating I changed my ...

3v3 by Novice
  • 2084 Views
  • 3 replies
  • 0 kudos

Resolved! i gave it a good run

Well i tried but just can't take the poor data speeds (.36Mbps DL) anymore and with the price increase its a good time to go back to AT&T prepaid for the 25$ a month deal.

GWB by Novice III
  • 7463 Views
  • 19 replies
  • 2 kudos

New plan LTE speeds?

Anyone have the new plans? Anyone compaired their Legacy LTE speeds to the new plan LTE speeds?Asking about LTE because I have an XR and myy wife has an 11, neither of them have 5G. I was wondering what the speeds are on the two new plans. Visible fo...

jimjrfl by Intermediate
  • 7233 Views
  • 12 replies
  • 1 kudos

Android watches

Will Android users ever get an answer on when we can use our watches? Some people don't like apple devices and not fair to us Android people that visible seems to favor Apple over us. Think they been supporting apple watches for 1 year or more now......

SJS0421 by Novice II
  • 3859 Views
  • 5 replies
  • 7 kudos

Eastern Kentucky Flood Cleanup -> No service

I traveled to Eastern, KY to assist with flood cleanup. Somewhere east of Lexington, my phone just stopped working. The signal bars had an exclamation point (!) and the phone said "Emergency Calls Only." The phone would not connect the entire weekend...

bliving by Novice II
  • 697 Views
  • 0 replies
  • 0 kudos

Resolved! Reinstall eSIM Feature

Hi,There should be a feature to allow you to reinstall the eSIM. Because my mom is not good with technology and has a plane flight this evening, I needed to get Visible carrier working ASAP on her phone so she can call and text the family if there ar...

KN028 by Novice
  • 13848 Views
  • 4 replies
  • 6 kudos

Resolved! Moving from Visible back to Verizon (port out not needed)

Just wanted to share for anyone else in this situation.Visible was not working well for my wife after moving from Verizon. Dropped calls with Visible’s old system, then no data after moving to Visible+The Visible support rep was GREAT, it was just ge...

GreenSub by Superuser
  • 21517 Views
  • 10 replies
  • 3 kudos