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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg


Why doesn't visible technical use this community platform for help with accounts, and stuff? This whole social media stuff for sending for screenshots is waste of time. Why don't they just use this, or make a ticket system for this kind of thing it i...

Trying to port a number over 4 days with errors

So I have been trying to port a number over 4 days now.I have talked to numerous customer service representatives on the app chat.Each one of them Has Told me to Wait additional 4 hours each time that I have talked to them.Today, one of them Told me ...

zine by Novice
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disable two step verification

Can someone tell me how to remove two step verification on your phone? Also when I try to answer my Samsung s23 Ultra phone when it rings, it won't answer, have any clues why?

service for a family

If I want to switch my four lines of cell phones for my family to visible, can I move them into one visible account or do I have to set up four separate visible accounts, one for each phone?