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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Horrendous ping time, is this “normal”?

Just switched three lines from another Verizon MVNO to Visible. Never had problems getting pings of 27 to 30 on three different iPhone 13’s in my household. Same three phones on Visible barely get pings under 110. No difference either on 5G or LTE. N...

Can't use mobile data for system update

Android 11 is requiring me to connect to WiFi to do a system update, and I have found no way to use mobile data to do that. The problem is, what if I do not have access to WiFi data? In the past, my smartphone stopped connecting to the Visible networ...

Resolved! Can't tether via USB

I'm using a Moto G Pure to connect to Visible. I can connect a computer to the phone via WiFi, but not USB. When I try to turn on USB tethering, it "checks the subscription" and then refuses to turn the USB tether switch to the On position. It does t...

Resolved! Anyone having this issue?

So, I have a Pixel 6 to start this conversation off with. It's always updated as well. Here's the problem I'm having. Lately I've been losing signal, alot. Like I'm having to go in to airplane mode at least 5-6 times a day, the data is suuuuuuper slo...