Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...
I’ve been trying to upgrade my network to the new plan but I can’t because my account still has my old phone on it and undefined/mo. When chatting with visible, I was told they can’t access it and need to blog it. Has anyone else had this problem?
For a month and a half my hotspot has not worked, and my signals been terrible. I have spent over 75 hours on chat with visible with them having me try everything possible. Yet visible has not fixed my issue
I have Visible+ and cannot make calls to Mexico. Chatbot is useless and cannot tell me how to enable calls to MX. One post says to enable it in account settings; however, I don't see anything in account settings about the topic. Please help!
Does anyone know how to setup something other than a text message to the visible phone number for 2 factor login to the visible account/chat? I don't see a way to setup an alternative or 2nd choice such as an email address or alternate phone number. ...
I can’t pay my bill due to something wrong with my account. If I try the app it just freezes at the first screen that just says “visible” unless I delete the app and reinstall, but as soon as I log in it’s back to that. If I try the website there’s n...
