Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...
I am growing frustrated with Visible to the point where I feel legal action may be the only course of action I have. I want to solve my issue. I requested my Call History via the Visible website. 2 week later, Visible sent me a link and a message tel...
I am not sure why it is taking so long to receive the rebate email for the purchase I made in November or 2022, but I have met all the requirements. When I talked to a customer service rep they basically told me that it was not their problem and I ne...
I performed the visible network update this a.m. My Visible iPhone Uses an eSIM on the secondary line, and no physical Sim in the device. After completing the update, there was no option for Wi-Fi calling under settings cellular. After chatting with ...
Since Visible began to offer us existing customers on the old party pay plan a $5 discount for the new $30 plan I decide on Saturday to order a new SIM and it arrived today. I decided to be a sacrificial lamb and activate it on my noncompatible phone...
PSA to anyone wanting to change their number after being on Visible service for a while. It’s extremely easy. Just open the chat and type “change my number”. The chat bot will handle this request without the need for customer support. After the proce...
