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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Can't order any phone - Visible Care not helpful

Being a new customer, I want to order a new phone. No matter what I phone I try to order (iPhone 14 Pro, iPhone 13 Pro), I get the following error: Looks like there is an issue with the payment method. Please try again or use another payment method. ...

sjcsale by Novice
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Visible email said I left my own Party??

Been with Visible for 1 1/2 years. My next bill will be $25.I got an email from Visible a few days ago that said this: Keep the Party alive.Looks like Stephen left your Party, which means your new plan cost is $25/month. But that’s ok—if you join one...

Problems with Iphone 12 pro max, 5g

I tried the 14 day trial but took Visible off after three days. The Visible application removed the 5g on my Iphone, so I could only get 4gLite. Once I removed Visible lo and behold the 5g was back. Unfortunate, I was hoping it would work.

Block *67 Calls or Require Caller ID Shown

Hi, I keep getting calls from a number marked No Caller ID (they are using *67) that is a harassing caller. I need a way to block numbers that come in saying No Caller ID, or require that they show their telephone number, *without* blocking other num...

USB Tethering asking for Network Security key

I have an A13 phone. I have connected the A13 to my laptop. My laptop sees the A13 phone. My problem is that it is prompting me for a "network security key". I have no idea what that would be for the A13 phone. I have wifi in the house and I can conn...