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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Where to find confirmation that a new SIM card is sent to me

Hello, Although I changed to the new upgraded visible plan on 04/02/23, I could not receive the physical SIM. So today(07/17/23), I talked with chatbot and ordered a new SIM card to my address. My question: how can I check and verify this new shipmen...

yangy by Novice
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  • 1 replies
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Visible website down?

Have been trying to get on visible website keeps giving me server error. Been like this since yesterday! What gives?

Sigg by Novice
  • 364 Views
  • 0 replies
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Not receiving group text messages

I've only found an android issue in 2022, but not for iPhone. Has anyone else encountered a problem receiving group text messages using Apple Messages? I was part of a group of a dozen family members. Everyone says that they see my name and phone num...

iMessages not sending :(

I am new to Visible, I just switched over from Verizon. When I am not connected to WiFi, my iMessages do not send at all. I read another post that said to try rebooting my iMessage settings and then my phone, but after I did both of those I'm still h...

JS2020 by Novice
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  • 1 replies
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