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Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

2 chats, 2+ hours, website still won't take my $$

"Oops! Please check the credit card information or provide an alternate payment method." I received this message 10+ times while trying to purchase a phone on this website. -I called my bank to ensure they weren't blocking the payment. Chase said the...

hlm by Novice
  • 13 replies
  • 2 kudos

Resolved! Multiple lines on one account?

I just switched one line to Visible to try it out, but I manage all the lines for our family (4 lines total). How do I move multiple lines to visible under one account?

iPhone sim in new Android?

I currently have an Iphone 12 mini on the Visible service. I'm wanting to sell this phone and will purchase a Motorola One 5G Ace. Can I simply take the SIM out of the Iphone and install it into the Motorola One 5G Ace? Or is something else required?

Motorola One 5G Ace NOT UW??

Is the Motorola One 5G Ace an approved phone? (not talking about the Motorola One 5G UW Ace) This is the phone I want to use, is it approved?