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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Samsung z fold 3 no internet

Just got my sim card today. Call and text works fine. But no internet. I try to add the vzwinternet apn. It has 4g signal but very slow internet speed. ~1mbps download and upload.

Resolved! eSim doesn't show up, and app won't re-attempt adding it

Hello, I recently joined Visible and it ported my number, and the Visible app attempted to add an esim but I don't think it ever succeeded. However, the apps thinks the e-sim was already added and that all my phone needed was a restart. I've restarte...

kh206 by Novice II
  • 4369 Views
  • 4 replies
  • 1 kudos

BYOP compatibility

Hi, I had my own phone check with compatibility and it keep says my IMEI isn't matching with visible, but I don't know why it doens't match. I bought this phone directly from Apple, without any carrier, and using Cricket now, but really want to chang...

rnlwl99 by Novice
  • 2030 Views
  • 3 replies
  • 1 kudos

need help ASAP

HelloI want my activation fee refunded. I want to cancel the service as my connection is so slow and unbearable. i cannot call/text or do anything. I want to stop the service asap!

beegee by Novice
  • 917 Views
  • 1 replies
  • 0 kudos

Voice mail not active

Everything that I try to do to activate my voice mail requires a mail box number. I do not have access to that information as far as I know. I am a new customer to Visible and have a new phone. It's a Android Galaxy S21 Samsung. I had VM before the s...