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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Upgrading to Visible+ with Sim on my own phone

I received a sim from Visible in the mail when I switched my plan from Canadian to U.S. based. I am hoping to temporarily switch to Visible+ in order to contact relatives living internationally. Do I need to get another sim or can I simply switch pla...

Khansen by Novice
  • 935 Views
  • 1 replies
  • 0 kudos

Upgrading to visible+

Be careful if you upgrade plans cause they take away your access to the party savings and don't tell you about it, and you get the SAME EXACT service than you do in the cheap plan. Supposedly you're supposed to get 5G but nothing has changed. So don'...

jnde207 by Novice III
  • 5661 Views
  • 12 replies
  • 1 kudos

How are currant Visible users switching to new plan????

I'm just curious how currant Visible customers are switching to one of the new plans since there is no option to do it on the app and no option to do it on the web sight!! This is the very problem I started a ticket on back on the 17th that they stil...

jimjrfl by Intermediate
  • 1962 Views
  • 3 replies
  • 1 kudos

Same phone

My husband and I both have unlocked s10e phones, my phone was able to get upgraded to the new visible plan and it says his is incompatible and has to wait which I'm not sure why. I tried to chat with the visible agents and they are just rude to me an...

Ara96 by Novice
  • 1852 Views
  • 4 replies
  • 0 kudos