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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Bring my own phone

I have a phone on the Total by Verizon network and when I input my IMEI number on to check compatibility on the Visible site and it states that the phone is not compatible. This is obviously incorrect, my phone is now unlocked and on the same network...

glizman by Novice
  • 0 replies
  • 1 kudos

Visible website down?

I was in the middle of trying to find out how to get my phone that didn't get delivered when I was disconnected and received a server error. I haven't been able to connect for the last hour, is this a known problem?


how do you get visible to accept family plan account number to start new individual service for each family member?