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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Unlocked Verizon S8 will not work on new network

I'm currently using an unlocked Verizon galaxy S8 on the old visible network. Tried to switch it over, and now it says its not compatible. What is going on? Shouldn't it work since they are using Verizon's network? Can anyone explain what's going? Vi...

Issues Porting Back To Visible

I was with Visible and then ported out for about three months. The new provider isn't as good so I want to port back. So far everything is good, except the phone number. Visible gave me a temporary number, and when I go to choose to port my old numbe...

Jonathan by Novice III
  • 2 replies
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Unable to make calls or send and receive texts

I keep getting this message when I send a text: Text messaging service has been denied. I also cannot make or receive calls.I have reset everything I can think of to reset. Is anyone else experiencing these issues? Thank you.

angie4e by Novice
  • 1 replies
  • 0 kudos

Can't text, can't call, can't log in, can't chat

Can't send or receive texts. I get a message that says "Text messaging service has been denied." Can't make or receive calls. I get a message that says, "...the number you have dialed has calling restriction... Announcement 803." People that try to c...

VLT by Novice
  • 2 replies
  • 0 kudos