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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Need to active SIM without the app

I have an older iphone 6 Plus. Before ordering a SIM card I ran through the compatibility check to make sure my phone would work with Visible and the website said it would. Now that the SIM card has arrived, I'm trying to activate the service but the...

How to keep old phone number?

Potential new subscriber here who would like to change over to Visible but keep my old phone number (Mint Mobile). Is this possible? Do I have to get a physical SIM card instead of an eSIM to do so? Also why is there no telephone number for customer ...

hanj by Novice
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Moving the whole family over to Visible from Verizon

I have a family of four with everyone having their own iPhone. How do I port all four numbers under the same user account? If that is not a function of Visible, how do I handle my two children having their own Visible account? Thanks for the assistan...

Unable to setup Apple Watch

I'm unable to move my paired Apple watch. I get the message. "Something's not quite right. The phone number matching the account you logged in with. Please re-enter your info. keep signing in, updated

Travelling from Europe

Hi,i will be travelling the US this year and visible looks like a good deal for me.I have an Pixel 8 Pro (Modell GC3VE) which is unlocked. The IMEI checker tells me that my phone is not supported, but I guess it is.Is there anyway to order a card/pla...