Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Locked iPhone 12 Pro max

Will visible accept as a trade in? It is completely paid off and the imei is clean. I only ask because I recently received a trade in offer and want to be sure before I sent the device in. Or should I try to get it unlocked first?

Visible Sim Card

How long would I have to activate a visible SIM card once received? I have a iPhone 12 Pro Max so was wondering if my phone is compatible too.

Visible App Issues

During my porting process, I ended up with no cellular data access. I have found that you cannot get to the Visible app login screen without cellular data working. It says I am having problems and to try againI need to redownload my eSIM. Any solutio...

Resolved! International text via wifi

I have Visible + and will be traveling to Honduras (Roatan) in the next month. I understand that I can not typically get calls & text (via roaming), but confused if I can still receive or send them while on wifi? I did a live chat and it sounded like...

CalisMom by Novice II
  • 1335 Views
  • 6 replies
  • 0 kudos

Visible; Terrible Website, Terrible Support

I tried to sign up for the 15-day free trial for my father. It wouldn't let me as it stated the email is already in use by another account. So I tried to reset the password but it stated his email did not exist in the system. I then tried to sign up ...