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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Best settings for IPHONE 14 Pro

I want to take advantage of the Visible+ plus plan on my 14 pro, what are the best settings to optimize connectivity to Visible's network. Any suggestions?

EddieJ by Novice
  • 1 replies
  • 1 kudos

Long distance use

Specifically I fly to Dominican Republic 2/3 times a year, recently switched to Visible and subscribed to Visible + plan for the the international options. Can someone be VERY specific as to what have and don't have as I don't want a surprise bill.

EddieJ by Novice
  • 2 replies
  • 0 kudos

Your IMEI is not available

Hi! I am joining the Visible Squad transitioning from AT&T Prepaid!I am currently using an iPhone 14 Pro that I bought from Korea (I can use pSIM, only US iPhones doesn't have pSIM slots somehow).I thought I could be eligible for the eSIM from the Vi...

DevPaul by Novice
  • 2 replies
  • 0 kudos

New voicemail not giving notifications

When I receive a new voicemail, I'm not receiving the notifications to my phone. iPhone 13.It often takes as much as one day before the notification badge hits my phone.If I call the VM directly, the messages are there, but there is no way to know by...

User08 by Novice
  • 1 replies
  • 0 kudos