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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Payback Credit

Why am I not getting the Payback credit? I bought the phone, ported my number. Did what I was supposed to do. ???

First Time User - Things To Improve

1. Don't ship anything FexEx Signature without TELLING the Visible Customer you are sending FedEx Signature Required. Super Annoying.2. Don't send anything FedEx - at all! Their tracking system is a joke and they miss their delivery window EVERY time...

abme14 by Novice
  • 657 Views
  • 3 replies
  • 1 kudos

Resolved! Issues as new visible customer

New cusomter. Have an iphone. Transferred existing phone number. Issues: 1) Can make outgoing calls. Can receive them and can sent texts. 2) Only one bar maybe 2 at home. Strange as Verizon has good coverage here. 3) In trying to trouble shoot i was ...

delve by Novice II
  • 1372 Views
  • 2 replies
  • 0 kudos

NOT ACCEPTING PAYMENT METHOD

I just bought a brand new iPhone 15 and switched to the Visible+ Plan, and Visible is not accepting any of my payment methods to pay my bill. I have tried 3 different credit cards, my PayPal account, Apple Pay and my debit card, every single time the...