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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

unable to access acount

Purchased replacement iphone. Can't access account because a verification code is sent through SMS to the inactivated phone number. The replacement iphone also needs a SIM card. I checked and there is no option for eSIM and no wifi calling available....

LG by Novice
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  • 2 replies
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Invalid bring a friend code

I am a new customer. The bring a friend promo code says it is not valid or expired? I tried getting help and after 3 hours. Issue not fixed and no response from Visible?

Pdiddy by Novice
  • 121 Views
  • 0 replies
  • 0 kudos

Transferring one line from a 2 line account

I have a 2 line Verizon account. I would like to try out Visible, using my current number for a couple of months. I have eSim. Looks simple enough, My question is: will my wife be able to keep her current plan? How is my part of the Verizon account c...

Texting has errors

We have a Samsung Galaxy S23. It currently cannot send or received texts in group conversation. We also get messages that appear as blue circles to download, but attempts to download are unsuccessful. It appears that some of the blue circles are just...