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Forum Posts

problems with 2 step verification

After activating and porting my number, the phone works fine for calls, texts, and data. However, when I try to access the app or website, I never get a text or email with the code to enable 2 step verification. I have been on 2 chats with agents and...

SC by Novice
  • 10870 Views
  • 9 replies
  • 2 kudos

$15 off for 12 months promo

I signed up in January for the $15 off for 12 months promo. I just received an email saying I will lose the $15 discount if I do not port a number in within the next 7 days. Trying to chat for help using the app, but they never respond during the tim...

Using Visible While In Italy

I am having trouble finding information on the charges if I take and use a Visible Phone while in Italy. I find that there are 500 minutes of calls and unlimited texts calling to Italy. I find nothing to confirm if there is a roaming charge or other ...

Hogmodo by Novice
  • 5789 Views
  • 2 replies
  • 1 kudos

transfer iphone XR esim to iphone 14 pro 2023

Hello, today I plan to purchase an iphone 14 pro. I have an XR and am using an esim for my exisiting Visible account. Posts in September 2022 indicated problems with transfers. Are the issues resolved? Can I transfer my XR esim to a new iphone 14 pro...

Sim card

What do I do with the SIM card in my trade in?

Mecan28 by Novice
  • 3858 Views
  • 3 replies
  • 0 kudos