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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Need to use a VERIZON Galaxy note 4 for my visible account

I have a Verizon Galaxy Note 4 that I need to use on visible the IMEI checker says that it won't work. The Moto visible sent me has to be the worst phone ever, please excuse my frustration. Why won't my Verizon phone work? It streams so much better.

LaVonne by Novice
  • 1015 Views
  • 2 replies
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Esim failure

So far not going well. Three phones unable to activate with esim. After hours of re-installing and resetting the phones gave up and ordered physical sim cards. Now two days(?) of no phones. Hope there is no emergency. Back to the 80's. All iphone 11....

doss by Novice
  • 1757 Views
  • 3 replies
  • 1 kudos

Resolved! Visible App download

Can’t download Visible app to Compatible iphone6. Message says IOS 13.0 needed. Have IOS 12.5.6. No other updates available.