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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! iPhone 14 help! eSIM transfer killed my old phone

Horrible iPhone 14 Pro experience with Visible. Here's what I did and now my old iPhone 12 Pro can't connect to cellular. How can I get this fixed??? In the Visible iOS app, I initiated the process to "Transfer your SIM".I went through that process a...

debryo by Novice III
  • 33304 Views
  • 39 replies
  • 8 kudos

Purchased iPhone 14 Pro HELP

I purchased a new iPhone with visible, but I used my mom's visible account to be able to use affirm. Will I be able to transfer my iPhone X physical sim to the new esim with my account and number? please help the chat box isn't open and I don't have ...

Re-installing eSIM profile?

Is there a method to reinstall the eSIM profile? I sadly removed the eSIM profile from my iPhone 14 Pro's carrier settings to attempt a second activation -- unfortunately it doesn't look I'm able in the app.

TySturg by Novice II
  • 3275 Views
  • 10 replies
  • 2 kudos

No incoming calls

I'm a new customer and having serious buyers remorse. I can not receive incoming calls at all. They go immediately to VM. I waited on line for a chat with Stephanie for 45 minutes. When she came on she said she would send me a link to click on to my ...