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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Phone bill charging me $120

I got a notification from my bank about an overdraft of $80 from visible. Not sure how that happened and then got refunded. I also got refunded $40 out of nowhere the same time. I look to see what my phone bill is and it’s $120! I tried doing chat su...

Can't receive port out pin

My phone was stolen over the weekend. I recently purchased a replacement and am switching to a different provider because visible help chat is impossible to get ahold of. I will be in the waiting list for over 30 mins and then the website logs me out...