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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Arlo Go

Since Visible uses Verizon 4-5G LTE, will I be able to connect my Arlo Go camera to my new Visible phone line? This question has not been answered online to my knowledge. It's tricky because the Arlo Go uses a Verizon SIM card. I should be able to ad...

alisab by Novice
  • 1461 Views
  • 2 replies
  • 1 kudos

Affirm Payment Not Showing

Hello, I bought a phone from Visible and financed through Affirm. I've been paying it off for many months but it does not show up as being paid on my Visible account. I've gone to my Affirm account and toggled the Personalized Services, that didn't w...

Account terminated?

I made an account a couple months back, and decided it wasn't the time to deal with switching carriers. Now that I wanted to switch, I tried to log in and my account has been terminated. Customer support said they cannot reenable my account, and a fo...

Squatch by Novice II
  • 4611 Views
  • 5 replies
  • 1 kudos

Resolved! Trying to set up an esim from Belgium

Hello all, This Friday we're leaving to travel the south-west of the US for a month. I like to get the visible esim in order to keep my European material sim-card in my phone. My phone (iPhone 13) is compatible to work with esim but when I enter my i...

Pauline by Novice
  • 3297 Views
  • 7 replies
  • 0 kudos