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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Galaxy S21 FE compatibility

Has anyone with a Galaxy S21 FE been able to get a SIM card and have it work fine? All of the S21 family is listed as compatible except the FE, yet the FE is compatible with Verizon.

kcm012 by Novice II
  • 5135 Views
  • 7 replies
  • 0 kudos

Replacing a current phone with an identical phone!

I joined Visible a few months ago along with 2 others. I have a Galaxy S8. My S8 is acting up, so I purchased a remanufactured S8 that is Verizon compatible. Now I am told the phone I purchased is not compatible. I think Visible wants me to purchase ...

Permanent Hold placed on account for no reason

Visible has put my account on permanent hold for no reason. I have been trying to get this straightened out for the last two days and I get absolutely no where. Multiple chat sessions and FaceBook messages and the only thing I am told is that they ha...

Help!

I am having trouble transferring my visible service to my new phone (iPhone 13 Pro). I am currently using my iPhone XR and using an eSIM. I logged into my account on my IPhone XR but it brought me to my profile page with no option to transfer to my n...

rr1997 by Novice
  • 1859 Views
  • 3 replies
  • 1 kudos