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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Default SIM pin

I want to set a SIM pin on my iPhone, but to do so I need the default SIM pin from Visible, Yet I was told bya Visible Agent that Visible uses neither a default SIM pin or a PUK code. How is this possible?I spoke with Apple. I was told that I needed ...

Bringing in a cell number when joining

I just signed up and got new service started with Visible. I did my cell phone and then my husband did his process for set up. His cell phone is still not working after almost 4 hours. Any recommendations for next steps? We have tried the toggle of a...

kdeb by Novice II
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bring phone

I'm interested in switching from Verizon to Visible. I am still making monthly payments for the phone under my Verizon plan. I can not get an answer as to how this scenario would be handled if I should choose to switch to Visible.