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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Number lock

Does visible offer number lock protection? If so, how do I access it?

Mfpdt52 by Novice II
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Resolved! What does Visible do to prevent unauthorized SIM Swapping?

This isn't about the user, this is about the provider. (Seems that providers are trying to put this issue on the backs of users where they need to step up.)"In 2023, the FCC to “adopt secure methods of authenticating a customer before redirecting a c...

App, Website BLOCKED?! 502 Server Error

I missed a payment by one day since my payment due date was the day before payday, but I paid it the next morning.However now, my account has been IP-blocked it seems? I can't even chat with support because I cannot even log in to the website, from A...

Switch to Visible Activation Nighi

We ordered our phones and plan and also the port request for our phone numbers on Monday 7/8. We received our phones on Tuesday 7/9. We've spent hours over the last five days trying to get our phones activated (it's Saturday 7/13). My account still s...