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getting help from Visible customer service

I am having problems setting up my voicemail. I was previously a verizon customer. switched to Visible. I love the phone service. However, I can't get my voicemail set up. I recently removed the old sim card from verizon to make sure it wasn't interf...

Bad time to port?

Interested in switching from Verizon, but from the posts, it seems like things are not going well lately. Is this a new development? Did Visible just rearrange their plans? Should I just wait a few weeks and check back later?

norm144 by Novice
  • 3021 Views
  • 3 replies
  • 1 kudos

New Service - Ported - No incoming calls on Apple iPhone 6s

I ported my phone over from ATT yesterday. I waited in chat for about 2 hours and they said there were issues with incoming calls and they would create a ticket.I also tried resetting all network settings.This morning there was an app update, but the...

KV4 by Novice
  • 4015 Views
  • 4 replies
  • 1 kudos

Visible SMS Short Code Problem

My iPhone is not receiving SMS short codes sent by Visible. This has been an issue since I switched in Visible in August 2022. It means that I cannot edit my profile, for example. I am receiving short codes from other companies. My spouse switched to...

No notifications for messenger apps anymore?

Hello everyone,I have an iphone XR, my son has a Samsung. we both have (older) visible plans.Since several days (or weeks), I don't get notified in messenger apps like FB-messenger or Whatsapp, Slack, etc when a new message comes in. Also no notifica...

DNK by Novice
  • 1161 Views
  • 0 replies
  • 1 kudos