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Forum Posts

Can’t make calls

I ported out my number from Verizon to Visible and the data works but my voice calls and visual voice mail has yet to work. I have yet to be able to make incoming and outgoing calls. I would get an error announcement “we’re sorry he number that you h...

5G UW logo not popping up

So a couple weeks ago I upgraded to the new visible+ plan and so far it’s been a pretty good experience. When I first activated the plan it worked just as it should with no issues. Last week my phone started to no longer show 5G UW up in the status b...

Error Processing request. Please try again later.

I get this message EVERY time I try to get past the payment method selection. A few times I have gotten through and when I hit checkout I get the exact same message. Trying to give visible the benefit of the doubt here but this is making me concerned...