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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Google Pixel 5a

I bought an unlocked Pixel 5a and when I put the IMEI number in Visible I got the message it was not compatible. I WAS NOT happy. But, I put my SIM card in and all seems to be working fine. I use Google Voice for voicemail so I don't need Visible's s...

How long to ship?

I ordered a few days ago and my order has not shipped. How long does it take for shipment? If it doesn't come soon, I will need to cancel as I am out of town and will not be back for some time.

Yat by Novice
  • 4622 Views
  • 3 replies
  • 1 kudos

Canadian snowbird

I am a Canadian snowbird wanting to use v's'ble for 4 months in Arizona this coming winter. We have Samsung Galaxy A5 phones and the website says (using the IMEI number) that these phones are not compatible. Does this mean they won't use 5G or they w...

BigTree by Novice
  • 1495 Views
  • 1 replies
  • 0 kudos

activating my service

hopefully I can get some help here. I’ve been trying to activate my service for a couple weeks now and it has not been simple. I’ve spoken with 3 different representatives and all of them confirmed my phone is compatible with your services. I tried p...

Jaymar by Novice
  • 1783 Views
  • 1 replies
  • 0 kudos

Defruaded by Visible - No way to resolve it?

- Started cell service with Visible August 26th. - Paid monthly reoccurring fee Sept 24 - Canceled service Oct 12 - Visible promised service until end of billing cycle on Oct 25th. - On Oct 13th Visible moved my payment due date to Oct 13th, effectiv...