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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible's website can't validate my address

I've been trying to get sim cards for me and my wife for months now. Visible's website doesn't recognize our address (you can find it on Google Maps, Apple Maps, Waze, etc), not allowing us to finish the transaction. Support has been completely usele...

ubar by Novice
  • 3188 Views
  • 5 replies
  • 1 kudos

internet access

i have my new ZTE phone and s small router, i have reset everything , but when I try connect through my router....it says internet access, but i cannot pull up a web page. Has anybody seen this. any help

daren by Novice
  • 3732 Views
  • 3 replies
  • 1 kudos

Cannot get Visible to approve a phone order

I have been approved for a phone through Affirm and Visible (for the 2nd time in a year) has never honored the request and my orders disappear. Why does Visible not want to fulfill my request for a phone? Visible chat workers are friendly and all but...

Resolved! Promo code not applied to bill

I ported in my number for a new account with Visible, and I got a promo code to use from Reddit. When I filled out the form online, the code was accepted and I went on to give my shipping address. Then the web page wouldn't update and kept giving me ...

Delete Visual Voicemail

I just moved from Verizon Wireless to Visible. I am getting the unresolving Visual Voicemail error message: "Setting up Visual Voicemail. Please wait..." I spent too much time on Visible chats today trying to kill this app, but to no avail. The only ...