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Customer Service

Hi I don't want to sound like I am ***** but can you actual verbally talk to someone in customer service. Trying to get help with a porting issue was like pulling teeth! Waiting extended periods of time to chat to get told something different every t...

Transferring a landline to visible

I have a landline with Frontier and my phone number has been mine for over 20 years, so I do not want to lose it. I do have an old phone that qualifies for the swap program, but I am an existing customer so (according to the rules) I cannot use that ...

BillP by Novice
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esim transfer

I was trying to transfer Esim. I followed instruction but it was not working. so I chatted with team, and they said it will take few hours. after 12 hours, I got the email said I can proceed the process. At this point, they disconnected my Sim. I tho...

Resolved! Worst decision on my life

Just joined Visible today or should I call it miserable. Worst mistake of my entire life. Bought a brand new Apple watch from Apple and then joined Visible because "Its a perfect pair" according to Visible. Right. Not even close. Can't even get it ac...