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Forum Posts

Terrible Service

I'm not sure what else to do. I signed up a week ago and have not had any service. I have chatted with countless agents and my case has been escalated and my only option is chat. I'm told that I'll hear back in twenty-four to forty eight hours via em...

Resolved! Transfer Sim to eSim

Hello,I currently have an iPhone SE third generation. I see in app (Visible) you can transfer the physical sim to eSim. How does that work and is the process smooth? Do you have to reset phone and lose data? thank you !

WildKat by Novice
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What coverage?

Hi, I've been on Visible for two weeks. I'm here in Louisville KY and my last provider used verizon so I know the coverage in the area, but now my coverage is horrendous! About to quit unless it is a fluke and this area's towers have all fallen down ...

Unwilling to work with customers

This past week dealing with visible has been the absolute worst. I never received any help unless I chatted in to get answers, even then the agents always gave me vague answers or they would make promises that they could not meet, for example deadlin...

Gradation of Data Reception?

I was told by a Visible rep that there are tiers of data reception (and I assume call reception) depending on your plan.I was on the trial program with Visible and could barely open an email inside of my workplace using Visible's data, but could acce...