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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No service no bars

Today my service turned off. No bars, The virtual agent said there are no live agents and cut me off. Any ideas? I switched to Visible @ a month ago!

Something going on at the moment? Cannot seem to txt or call.

Just noticed that I cannot seem to txt, call, or use mobile internet. This started about 20 min ago. Noticed some uptick in reports for Visible and VZW on downdetector. Anyone else experiencing issues? https://downdetector.com/status/visible/ EDIT: I...

faqall by Novice III
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  • 4 replies
  • 1 kudos

phone not working

just ported my phone and a specialist was supposed to call me within the hour. 3 hours later phone no call and my phone is down. Who can I contact to raise my ticket to a P1

Resolved! Unacceptable port in time

What a miserable experience trying to switch to Visible. In my 25yrs or so of having a cell phone, and porting my number all over the place from carrier to carrier, NEVER, EVER, has it taken more than a few minutes for the port to happen. Even from M...