Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...
When I down load the visible app on my iPhone 6, it states I need IOS 15.5. My iPhone software is IOS 12.5.7. My phone states “Your software is up to date”. How do I overcome this hurdle?
I placed my order for e-SIM 2 weeks ago because the site said it could be activated in as little as 15 minutes. I contacted support after a few hours and was told to wait 72 hours. I've contacted chat 3 times since and they always say "keep waiting"....
I am entering my information to port my number from T-Mobile. I selected "T-mobile" specifically, but the confirmation screen at "Let's take one last look" indicates "Verizon Account", is that an issue?When I try to proceed it indicates further: We’l...
Trying to activate my new Apple Watch SE 44 mm with Visible. When I get to the accept screen I can not get to the area to continue or accept. This is on an iPhone SE 2022 which has a smaller screen due to the physical home button. No way to shrink th...
I just activated a new watch and Visible gave me the option to replace my old one or to not do so. Not doing so just aborted the whole setup. Is there a reason I can't just pay an extra $5 and have multiple watches to choose from?
