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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

getting help

Dear all users: This is a user help forum. We true can sort some issues. However we are not CS. So if you are having issues such as no service and turning off and on the device, Turning off and on Airplane mode doesn't work Than I would suggest you c...

Network Issue with eSim

I have a couple iPhones active with Visible. One is used with an eSim and one is used with a physical sim. The iPhone that uses an eSim seems to loose its network service everytime there is an iOS update. The signal bars are all grey’d out, but the o...

seeshai by Novice II
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Traveling internationally - what to do?

I'm new to Visible (on Visible+) and headed to Spain for a week. It looks like there's no coverage there, right? So, I think the best approach is to get a local sim card, but the instructions on the Visible sight talk about swapping out the sim cards...

international calling not working

Hi, I have the Visible plus plan. International calling doesn't work. I get the message "international calling and long distance is not on this line to add it chat with customer service or something like that. CS had no idea how to fix it. I did dial...