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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Unable to use 5G

I just switched to Visible and for some reason I am unable to use 5G on my iPhone 13. The cellular data is roaming and I turned on 5G auto. I also updated my phone to the newest IOS but I only got LTE . Anyone experienced the same thing?

Restoring eSIM after changing the phone

How can I restoring my Visible eSIM back on my new phone? I have a cellular connection issue on my old phone , Now that i have a new phone and i don't remember my password to my visible account.I am an existing customer.

Temi by Novice
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Trade in estimates

I have a iPhone with 1 hairline cracked camera lens, it doesn't affect camera or the pictures, thats how small the crack is, with no other damages what so ever, which one of boxes of option would Visible say I need to check mark for trade in value es...

Mario by Novice
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disable two step verification

Can someone tell me how to remove two step verification on your phone? Also when I try to answer my Samsung s23 Ultra phone when it rings, it won't answer, have any clues why?