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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Porting in from Mint, not a fun time!

Here's the short storyI have been trying for days to get my number ported from my old phone with mint to my new phone with visible. I gave visible the account number, pin, and zip code. To no avail and with contacting multiple agents, my number is st...

Differing numbers, no signal for 7 DAYS! Please help :(

Hi everyone,I am posting here because I am truly, truly lost and so, so incredibly frustrated. I could really use some feedback about how to move forward. Please allow me to share my story down below:Necessary context: my current email address associ...

Anonymous by Not applicable
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Refused to be allowed to purchase devices

I attempted to buy device while on a VPN no where did it warn about it. Took two weeks to find out why I was being refused to process my payment. Once I did find it out I attempted with another email account and visible account just to be blocked aga...

Visible App iOS issue

I have an iPhone 13 Pro Max iOS 16.1.1. After the update Thursday to 4.2.7 I can’t get to my account info in the app. After singing in, it takes me to the “Get started” screen where I can check my phone compatibility or shop phones. I have deleted th...

Visible is a fraud and I fear for all of our security.

Strap in because Visible is taking me for a ride. Once upon a time, I was a mint mobile user. I wanted to try a verizon network when my contract was up and decided on visible because it's cheap. I signed up for visible, for whatever package the $30/m...