Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...
I wanted to offer some feedback as a new customer.First, check trade-in status through the chat support is not accurate, and as a result, disconcerting for your customers. Last night I checked and it tells me my trade in device is "NOTRECEIVED". When...
When the chatbots fail and the Visible agents ghost you go to https://www.reddit.com/r/inVisibleSupport/ for help. It's a community of Visible customers who have been treated poorly by Visible's chatbots and AI.
We purchased a SIM for a recent trip in the U.S.. Now that we're back in our home country, I can no longer access the Visible account as it forces me to use the U.S. cell number as the second security factor. I can't receive texts from that number wh...
I understand that VISIBLE or VISIBLE+ cannot be used in Jamaica. Does anyone have suggestions for communicating with friends & family in the USA while vacationing in Jamaica? (My wife & I will be in the Montego Bay area for one week during June; we b...
My wife has identical iPhone, she did network update and received message that new simcard would arrive in 2 days. So, I tried to do update on my phone; app on phone was extremely slow and kept asking for information that made me think it did not rec...
