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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

How does visibles plus plan work?

I recently upgraded to the Visible plus plan and so far I've seen very little gain from it except off peak. I had assumed the priority data would be similar to Verizon's priority data but recently during vacation I had solid 5g and 4g connections and...

Porting within Visible

Hi, I have been having lots of trouble with my phone recently. Had to get my iPhone repaired but I was unaware that a new motherboard will give me a new IMEI. So I tried to activate the new IMEI to my visible, but visible sends a code to my email. I ...

abibi by Novice
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Can't receive MMS video from Android user

I have an iPhone SE2 and am on the $30 monthly plan. My friend has tried to send a video multiple times from his Android phone to me but I never receive it. He has sent the same video to many people with no problem, some on Verizon some with other ca...

Are Visible and Affirm bills separate?

I am considering signing up for Visible and getting a new phone at the same time. Do I get billed separately for a device through Affirm, or is it included on my Visible bill?

jlmitch by Novice
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