Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Anyone else having issues updating their address?

So I've spent over 30+ hours of my own personal time with MULTIPLE agents trying to simply update my shipping address. I get to the point where I click save and it says it will send me a verification code to enter to validate it. No code, ever. I kee...

No service

I switch to the Visible sim about three o'clock and still waiting for service. Central standard time.That's over two hours. Is that normal?

4skinny by Novice
  • 0 replies
  • 0 kudos

eSIM compatibility

I need to switch the eSIM from one phone to another. The app tells me to input the IMEI number for the phone I'm wanting to switch to. It checks and says the IMEI is not available. I input the same IMEI on the website and it says it is compatible. Ho...

Visible is a fraud and I fear for all of our security.

Strap in because Visible is taking me for a ride. Once upon a time, I was a mint mobile user. I wanted to try a verizon network when my contract was up and decided on visible because it's cheap. I signed up for visible, for whatever package the $30/m...