Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Incorrect UserID Name in the Visible CNAM database

I'm incredulous. My UserID name in Visible's CNAM database is incorrect. It doesn't match my name in my Visible profile. After spending over an hour chatting online with and agent, and then the agent's supervisor, I am told that Visible is incapable ...

Resolved! Need Help Accessing Brother's Account/Phone

My brother recently passed away. Our family would like to gain access to his phone and eventually terminate his contract. The Visible chatbot was unable to assist, as a code was needed to access a human assistant that can only be generated by the on-...

Cannot Ditch Verizon

I spent at least three hours yesterday trying to sign up for Visible. The hang up each time was my Opt Out PIN generated by Verizon. Visible said the PIN was invalid so I canceled the first one and generated a second. Again, Visible said it wasn't va...

iPhone 14 deal not working

Hello,I was curious to see how much the iPhone 14 deal with Yearly Visible+ Pro subscription could come to, but it says the code BLUEDEAL cannot be used. I'm an existing customer but even if I log out and try to use it as a new customer it does not w...