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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Discount

I changed from Consumer Cellular to Visible Sep5. Was told to add party plan for discount when SIM card added. I enrolled under ESIM. Where do I add party plan code for discount?

MEB1953 by Novice
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Frustrated

I have had this service for going on 3 days. It took me two days to be able to get help to get my service activated. I need to see if there is a way to change the phone number I was given. It rings off the hook with spam the same with text messages. ...

Resolved! Apple Watch Ultra activation

Has anyone had issues activating a new watch on visible? I currently have an older series 6 Apple Watch cellular that’s on the account and I recently purchased the Apple Watch ultra but I am unable to activate cellular on it through Visible. I’ve tri...

Phone Swap Promo

I sent in my old phone as a swap for the Midnight when I started my service. I was billed $100 for the Midnight this week. The old phone I sent in was eligible for the promotion so I don't understand why I was billed for the Midnight.