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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Texting issue fixed (Pixel 5A)

Chatted with Visible using the app. Took awhile to get someone, guessing around 30 minutes or so.Two primary steps:Reset wifi, mobile, and bluetoothRemove SIM card while support "reprovisioned" somethingReceived a message from Visible after a few min...

Resolved! Apple Watch not texting over cellular

With all the texting issues, I thought to see if my Apple Watch could text over Visible cellular while my iPhone was turned off. I have the watch on my Visible plan.iMessage worked fine, but not to Androids over cellular. Should this work on Visible?

GreenSub by Superuser
  • 5 replies
  • 0 kudos

Pixel 6a reset

The instructions inVisible gave me were not pixel friendly. Go to Settings/Network/SIM and turn the SIM off. Take the SIM out and turn the phone off. Wait 2 minutes, put the SIM back in and turn the phone on. I started getting text messages right awa...