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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Primary & Travel numbers

My new service has the default line as travel rather than primary. The primary line say it is still on Verizon rather than Visible & I can't change it. Does it matter for any reason?

rickd5 by Novice
  • 1735 Views
  • 1 replies
  • 0 kudos

Lost phone through FedEx

FedEx needed a signature and I was not home when they came. I was told days later by the FedEx driver that the package gets returned to sender. This all began May 23, 2023. FedEx says the phone is still out for delivery. There's multiple tracking num...

may1721 by Novice
  • 837 Views
  • 1 replies
  • 0 kudos

International travel

Presently when I travel to the EU with a Verizon phone I get a “Travel Pass” message which allows me call, text and internet for $10 /day. Is this available with Visible?

Ralph by Novice
  • 1869 Views
  • 3 replies
  • 0 kudos

Activation

I need the Sim Card to activate the new updated service. They're sending me one through Fed Ex which needs to be signed for in the middle of the work day during the week when no one is home to sign for it. So it gets sent back to the Fed Ex facility ...