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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

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Pixel 6a reset

The instructions inVisible gave me were not pixel friendly. Go to Settings/Network/SIM and turn the SIM off. Take the SIM out and turn the phone off. Wait 2 minutes, put the SIM back in and turn the phone on. I started getting text messages right awa...

No Text messages coming through

OK folks here is what you do. Go on Facebook messenger. Search Visible Telecommunications. Start a chat telling them your issue. They will ask for your full name and email. They will send you and email and you need to click on, Yes IT'S ME. Go back t...