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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Query on Port-In Promotions

Hi, I am looking for buying new 5G phone from Visible phone deals. But, my current phone carrier is SimpleMobile. Does SimpleMobile carrier eligible for Port-In Promotions ? Also, will it eligible for Beats Studio buds as well as virtual gift card pr...

Not receiving texts from Android

My iPhone 11 can send texts to Apple and Android but only receives texts thru iMessage - no android texts come thru. SMS & MMS is enabled. They have reset my e-sim multiple times, nothing works! I as Google this issue I find MANY Visible customers ha...

LarryC9 by Novice
  • 1 replies
  • 0 kudos

Iphone SE 2022 model number from Visible

I asked Visible online agent what's the model number for the iPhone SE 2022 to make sure it will work with the GSM network overseas after the phone has been unlocked. The agent refused to let me know but told me to buy the phone and figured it by mys...

Yinyin by Novice
  • 1 replies
  • 0 kudos

PUK code

My SIM is locked and I need my PUK code but I don't know how to get it. Please help