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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

problem with customer service

SIM card was never delivered ! several contacts w’ C/s did not resolve.Long converstion( think an HOUR) w/ chat this AM frutrating and no result. Wish I had not bought phone to use on VISIBLE!!!

jpoll50 by Novice
  • 111 Views
  • 0 replies
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Resolved! 501(c)(3) & Visible

I am the Financial Secretary for my Volunteer Fire Department in New York State. We are a 501(c)(3) tax exempt organization. If we provide Visible with our Tax ID and related information, would Visible work with us to ensure we are not charged tax on...

rf1806 by Novice
  • 687 Views
  • 2 replies
  • 0 kudos

Promotions

I signed up for $20 VISIBLE24 plan. Paid the first month. Referred a friend for $20 and was told that I had a bill for February of $5. Why isn't it ZERO?

NetworkDiagnostic battery usage

Activated 2 week trial and noticed higher battery drain after activation on Visible. Visible is esim2 and my old carrier is esim1 on my Samsung Galaxy s23 ultra 512gb unlocked. System > Battery sez "NetworkDiagnostic", a system app is consuming the m...