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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Porting from 2 line Verizon account

Currently have a 2 line Verizon account with a Samsung GS8+ as the primary phone and an Alcatel GO Flip V (not smart) as the secondary.I'd like to buy two new smartphones from Visible, and then port my numbers over. Ideally, I'd like to have both my ...

Can't activate phone - New service Declined

I have successfully activated and ported over 4 phones using eSim. I have 1 more and every time after entering the payment and submitting it says declined and them service cancelled. This is an iPhone 11 from Verizon (as were all the rest of them I b...

Porting number

I ported my number over but my phone isn’t working. Any advice on how to fix it

lrk950 by Novice
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