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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Text msgs still using temp phone #?

I just started with VISIBLE a day ago. I brought my own phone, brought my same phone number and chose to use the E-Sim because I needed service immediatelyMy phone calls work using my old number BUT when I text family now it comes up under the TEMP p...

EP1960 by Novice
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Video Comes in as a Photo and Audio File

Since switching to Visible+, when iPhone users send me a video to my Android (Sam Gal 20 FE 5G) it is converted to a very low res JPEG and audio file. This does not happen when sent from another Android. This happens with Samsung Messages, Textra, Go...

unept96 by Novice
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returns and purchase

when your return a phone can you purchase another phone right away or do you have to wait 30 days