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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

very strange activation issue

ok - new to visible, coming over from verizon - i checked my samsung galaxy s7 (no jokes ) on visible's compatability checker (CC) and it said NO - so i bought a brand new factory unlocked samsung galaxy s10e (no jokes) i just need a phone - the CC s...

honer by Novice
  • 665 Views
  • 11 replies
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Activation

I'm signing up for a new plan. Having a sim card mailed to me. After I receive it how long can I wait before I have to activate it?

GBN by Novice
  • 245 Views
  • 3 replies
  • 0 kudos

Resolved! Why the difference in billing?

I opened two accounts with Visible last year on a $15 a month promotion. We have been very happy with the service. The promotion has expired. My phone number's (xxx-xxx-4963) billing has been raised to $30. My wife's phone number's billing (xxx-xxx-7...