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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

I'm paying for someone else's account ...

I ordered a phone sent to someone in another state who will be porting his number over from a previous carrier. I set up an account on to order the phone and get the process started.To activate the phone upon arrival, he's supposed to hav...

BMK53 by Novice
  • 1 replies
  • 0 kudos

Resolved! Unable to port from AT&T prepaid to Visible

Hello, I purchased iPhone Pro Max from Visible store couple of days back and got it delivered today. When I tried activating the Visible esim on the new iPhone using the Visible app, but I kept getting some or the other error even after payment of $3...

AKB22 by Novice
  • 2 replies
  • 2 kudos