Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

my account is being held hostage

I ported out of Visible. My account was supposed to be cancelled on October 17th. I can't get Verizon texts, I assume because Visible hasn't released my number somewhere in the system. There is no way to talk to an actual human being at Visible. YOU ...

FedEx lost my phone. Visible support has been terrible

I ordered an iPhone 15 Pro Max from Visible because of the financing offer through Affirm. The tracking number has been saying "pending" for the last 10 days. I called FedEx over a week ago and they told me that the package has lost scan which essent...

Resolved! iPhone Verizon locked can I try Visible sim card?

Hello, just joined today and looking forward to using Visible. I currently have Verizon, don't want to cancel yet, so is it possible to sign up for Visible and try the service with a Visible sim card wh

Resolved! Two lines of service

I am approved for enough for two new devices, but there isn’t an option to purchase multiple lines of service. How do I go about paying for multiple lines of service and devices but a singular billing? There seems to be no option on the site for such...