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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Update plan for international roaming

I will travel to Italy. If I updated the plan to Visible+, can I make a call from Italy to USA? This trip is only half month, can I downgrade to the original plan after I am back? thanks

Resolved! Payment Due Date when upgrading network?

If we upgrade to Visible plan from our old Party Pay network, does our monthly due date stay the same or do they take the monthly charge as soon as we activate the new service?

banquo22 by Novice II
  • 8596 Views
  • 14 replies
  • 2 kudos

Visible denies gift card to BYOD customers

New customers who bring their own device (BYOD) and fulfill the following conditions are eligible to receive a gift card:New members who (1) purchase a qualifying device or bring their own, (2) transfer their existing phone number from an Eligible Ca...

centu by Novice
  • 1481 Views
  • 2 replies
  • 0 kudos