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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

is visible site/app down?

It was working couple of hours ago, i was chatting with a rep to get my number ported - chat just stopped midway... now the site or app, nothing is working - getting "server error" is the app or web / chat working for anyone? is there any other way t...

Visible app does not work

Visible app stays stuck on the white screen. I’ve updated the app. Updated iOS. Deleted. Redone everything. Chat has no idea. Log in on another device same thing. Log in on the web- I can see more but cannot access “overview”. If I didn’t have autopa...

Phone Service Activation

Hello how long before I can use my phone again with this new service?!!! I was a Verizon wireless customer for years paying $30 monthly and I was due to paid for this month 11/09/2022. But I switched to Visible so will I be able to use this service s...

There needs to be some way to disable Email-to-SMS spam

Here's the issue, I get nothing but spam text messages all throughout the day. Not from phone numbers, but instead from email addresses. It's always outlook or hotmail email addresses just sending me mountains of spam at all times during the day, and...