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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 3362 Views
  • 7 replies
  • 10 kudos

Re-installing eSIM profile?

Is there a method to reinstall the eSIM profile? I sadly removed the eSIM profile from my iPhone 14 Pro's carrier settings to attempt a second activation -- unfortunately it doesn't look I'm able in the app.

TySturg by Novice II
  • 543 Views
  • 10 replies
  • 1 kudos

No incoming calls

I'm a new customer and having serious buyers remorse. I can not receive incoming calls at all. They go immediately to VM. I waited on line for a chat with Stephanie for 45 minutes. When she came on she said she would send me a link to click on to my ...

SIM to eSIM failed & Online chatting not responding

Switching from iPhone13 to 14 and failed migrating from SIM to eSIM.Now no service on both sides.Online chat waiting eternally.Even failed transferring my number to other companies at this moment.What can be even worse than this???Definitely the most...

REFUNDS

I PLACED AN ORDER FOR A PHONE AND PAID $53.50 BUT I NEVER RECEIVED THE PHONE