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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

How to disable/deactivate voicemail?

How do I get rid of voicemail on my account? No one in customer service can do this for me, the options that are available in the iPhone settings do not work, and I cannot find any resources on the FAQ page.


I have a zte visible r2, is it possible to change the usb port to midi out so I can play midi files from phone to a midi device

abbie1 by Novice
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Resolved! Switching over to v’sble

Hi, hoping someone could help me, i have a iphone se , it says that it is locked, it was bought at walmart and is basically pay as you go, through AT&T, how would i go about switching it, is it easier to just go to a verizon store? And will i have to...

Hotspot Device

I currently have a hotspot device I use on cricket. Am I able to use this device on Visible’s service? It uses a SIM card to connect to the Cricket network.

trade in help

I got an email that said I needed to turn off find my phone in order to complete my trade in. What are they talking about?