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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Issue with credit card processing

Wondering if anyone has had issues placing orders this month with Visible? I have order last year no issues for our trip to the US and trying to do it again but cant get pass credit card payment stage. Its trys to process than cancels the order and w...

Messages not being delivered to iPhone 12

My wife and I both have Visible. At certain times, messages she sends to me do are not delivered to my phone. They do however are delivered to my iPad that is only wifi (no cellular service).

movanin by Novice
  • 1815 Views
  • 0 replies
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Changing phones in brand new Visible account

Just set up Visible as my carrier two days ago. Will be coming from Cricket. Now I discovered I can't activate the S23 I bought on-line (Ebay) because it is locked to Verizon. I will be returning it for another fully unlocked S23. What do I do with t...

Redc by Novice
  • 503 Views
  • 2 replies
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Resolved! Calling and Texts stopped working

iPhone 13 ProVisible service since November 2021As of this morning my texting, phone and access to my account aren’t working.Chatbot doesn't understand my problem, it's been useless. Situation:When I try to send a text message other than through iMes...

elljay by Novice II
  • 1304 Views
  • 5 replies
  • 2 kudos