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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

New iphone upgrade

Hello, I am planning on buying a new iphone from a store in person. I want to keep the same number and stay on the same plan for one device with Visible. Is it as simple as removing the SIM card from my old phone and putting it in the new one?

tedb000 by Novice
  • 489 Views
  • 1 replies
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Want to upgrade iphones

Hello, I currently have and iphone 12 and a plan with visible. I want to buy a new phone. I will probably buy from Best buy so I can buy in person. Can i just take out my old SIM card and put it in my new phone?

tedb000 by Novice
  • 324 Views
  • 1 replies
  • 0 kudos

Resolved! Switch eSIM from one device to another device

I am on Visible Trial and installed the eSIM on my device. Now I need to switch this eSIM to another device. How can this be done? Does the following work? 1. Disable the eSIM on device 12. Download Visible app on device 2, sign into the account3. In...

tcl4u by Novice
  • 3336 Views
  • 3 replies
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Switching eSIM from one device to another

I am on Visible trial and I installed the eSIM (and the new number) on a device. Now I need to switch to a different device. How is this done?Is it simply disbling the eSIM on device 1, download Visible app on device 2 and install the eSIM on device ...

tcl4u by Novice
  • 286 Views
  • 0 replies
  • 0 kudos

Phone Trade-In Issues with Find My

I’m at a loss as for what to do. I recently signed up with Visible, and mailed my iPhone to them to trade in. However, the Find My feature wasn’t truly off. So, I had to request it remotely and Apple will turn it off December 7th. Well, visible is sa...

Kapow80 by Novice
  • 375 Views
  • 1 replies
  • 0 kudos