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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Not able to receive texts on Samsung Galaxy S22

I recently bought a new phone (Samsung Galaxy S22) and switched to Visible, for about the first month did not have any issues. Recently I cannot receive texts, but can send texts. I can receive and send phone calls just fine. I have to keep constantl...

BMY61 by Novice
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  • 4 replies
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Switching phone number for a new account

Activated a new account and trying to switch my phone number (bringing my phone number with me)...now my phone won't work at all...the Visible assigned number won't work and neither will my original phone number. Will my phone not work at all until V...

No love agent

I've been trying for 3 days to speak to a live agent.. I bought a new phone from visible and it arrived with a cracked screen. I've been with visible for almost 2 yrs. They use to be great but they're going down hill. My service is getting worse and ...

Unable to reset password

I’ve been trying to reset my password for days now to add my new Apple Watch to my plan. No password emails are coming through for days. Spam folders empty. Of course no response from visible chat just like everyone else is experiencing.

ashree by Novice
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  • 0 replies
  • 0 kudos