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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Apple Watch Ultra activation

Has anyone had issues activating a new watch on visible? I currently have an older series 6 Apple Watch cellular that’s on the account and I recently purchased the Apple Watch ultra but I am unable to activate cellular on it through Visible. I’ve tri...

Phone Swap Promo

I sent in my old phone as a swap for the Midnight when I started my service. I was billed $100 for the Midnight this week. The old phone I sent in was eligible for the promotion so I don't understand why I was billed for the Midnight.

SIM card reorder

Hi, I just transferred my visible SIM to an eSIM on my iPhone 14 pm last week. However, for some issues, I need to return the new phone and use the old one instead. Could you tell me how to order a new SIM, given that you already have a visible eSIM ...

rgong by Novice
  • 11915 Views
  • 5 replies
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Number showing incorrectly

So when I make phone calls my number is showing correctly. However, when I text people are getting it from a entirely different number. One that isn't even from my area code. I did port my number from T-Mobile. It's been 48 hours at this point and it...

eSIM Activation taking longer than expected

Hi, Wondering if I can get some sort of help on my eSIM activation process. Does not seem to be activating. It will say it will take under 5 minutes then a pop up shows to retry and stating it may up to 30. Then it continues to do the same thing over...

ktse255 by Novice
  • 8194 Views
  • 6 replies
  • 0 kudos