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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

New Visible Phone Not Receiving Texts

Hi all, I purchased a new phone from visible.Day 1: Got it, activated, ported it over my old number from Total Wireless. Was able to make calls and send texts.Day 2: Discovered my Voicemail didn't work. Contacted support, they tried some things, even...

pSIM to eSIM stuck on one-time code

I’ve been trying to transfer service from an Android using pSIM to iPhone 14 using eSIM for a week now. Just tried with the latest version of the app and still same thing - the app says it sent a code to my old device, but I never receive anything. I...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

no service

can't make or receive calls. Tried all the recommended fixes ,nothing is work. can't get anyone on chat. its very frustrating I've only had the phone for 2 days.No wonder is so cheap you can't call anyone

mimi by Novice
  • 1314 Views
  • 1 replies
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Porting in a second phone

How do I go about adding a second phone to my account? The phone is paid for, unlocked, and I've obtained the port out PIN from the other carrier, but Visible doesn't seem to be set up to have more than one phone per account? Is this true? I must set...

pg7329 by Novice
  • 884 Views
  • 0 replies
  • 0 kudos