Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Visible app stuck in setup mode

iOS: I used the set up app to install my eSIM and that worked fine. The issue is that every time I launched the Visible app it returns to set up mode. I have removed and reinstalled the Visible app and it’s still always returns to set up mode Help?Th...

Pause my service for 2 months.

I am travelling to another country and i would like to pause my service for 2 months, and later when i come back I would like to resume my services. How do I do this? Does simply not paying my bill for 2 month works without paying any penality money?...

Customer Service Needs HELP

I ordered a pre-owned phone through Visible on May 24th. Excited to receive the exact phone I had been wanting for months to order. I started to get worried the following week because the website said it would be 2-day shipping, and stated there woul...