Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Trying to reactivate service and buy a new phone

I'm trying to buy a Visible phone but I am having a little trouble.In January I bought an Android phone and started service with Visible as a BYOD. I could not get all services working on the phone and I had an upcoming trip so I returned my phone to...

Port in request from T-Mobile unacceptable time

I requested port in request from T Mobile on 3/18. I was told 4-24 hrs. Then on contacting after 24 hrs, they increased to 48 hrs. Now they have escalated two times but port in is not completed by visible. at one point I was told by visible chat agen...

Bring my own phone

I have a phone on the Total by Verizon network and when I input my IMEI number on to check compatibility on the Visible site and it states that the phone is not compatible. This is obviously incorrect, my phone is now unlocked and on the same network...

glizman by Novice
  • 0 replies
  • 0 kudos