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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 3421 Views
  • 7 replies
  • 10 kudos

Phone Compatibility

I have a Samsung S10+, IMEI357959101618532 activated on Verizon. When I check for compatibility using the IMEI, it indicates that the phone is NOT compatible, yet I have been told that it IS compatible. I have also verified that the phone is unlocked...

iPhone 14 pSIM to eSIM Thread

New to eSIM or working on transferring from pSIM for the new iPhone 14 ? Use this thread to discuss your switch process and experience with the latest Apple device on Visible.

Reactivating cellular plan

Hi,My device had to be reset and lost all network settings. I had recently been on Verizon and added Visible as a data plan. After the reset, my phone is defaulting to the inactive Verizon cell plan. When I try to add Visible as a plan it prompts for...

Porting my number

When creating a new account to port my existing number I dont see 'keep my number' option

Deepthi by Novice
  • 516 Views
  • 7 replies
  • 0 kudos

Resolved! Buying a new phone.

While buying Iphone 14, visible is not letting me keep my existing number. I only get the option to select a new number, but I would like to keep my existing number. Could someone please help?