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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Replacement Apple Watch Activation

A few months ago I switched to Visible when they started offering Apple Watch support. I brought my iPhone XS and Apple Watch Series 5, and activated both successfully on eSIM. I recently got an AppleCare Express Replacement Watch. Swapping it in did...

codydh by Novice
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Resolved! No Service For Incoming Calls

Can not get incoming calls.Caller gets message of "No Service" I can make outgoing calls and internet data and hotspot work fine.This just started today, any help would be great.

Activation in new phone?

I have a new Pixel 5a5g from Google Fi, not made for Verizon/Visible. It's not "supported" because it lacks mmWave 5G. It works fine and, since there's no mmWave anywhere near me, that issue is moot.My Google Fi line uses the eSIM and my Visible SIM ...

How to determine eSIM use

What are the stipulations for using an eSIM? Following some advice found in this forum. I used the mobile app on my Pixel 4XL to sign up, but registration is wanting to send me the activation sim kit. I wanted to just activate the eSIM capabilities o...